In this week’s episode of Requity Insights, we dive into the fascinating world of property management with our special guest, Jen Ullrich, the COO of The Requity Group. With an impressive track record of 19 asset on-boardings under her belt, Jen has a wealth of knowledge to share with our viewers. From determining the type of asset to assessing the market and guest demographics, Jen takes us through the meticulous process of onboarding a new acquisition. We explore the use of technology, fostering communication and teamwork, and the importance of customer service. Jen also shares the fascinating journey of establishing a call center in the Philippines and the impact it had on their team and customer satisfaction. We’ll also discuss revenue-generating strategies, maintaining good vendor relationships, and the role of data analysis in optimizing operations.